Rushmore Loan Management Services. Did your loan recently move to us?

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Did your loan recently transfer to Rushmore? Here’s what you ought to understand.


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Existing customers can login to chat with us or deliver messages that are secure. Instead spend some time from the phone? You are able to achieve us by phone during our company hours.

Got Questions? We’ve Got Answers.

What are the results now?

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Whenever can I get my information package from Rushmore?

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Do any regards to my loan modification whenever my loan transfers?

Generally speaking, the regards to your loan will not alter as outcome of the transfer of servicing. Rushmore will honor the regards to your loan that have been in position together with your previous servicer, including any repayment that is existing or loan mod to that you simply agreed along with your prior servicer. Contact Customer Care toll-free at 888-504-6700 Monday – Friday 8:00AM – 6:00PM CST when you have concerns.

In case the loan is owned by Fannie Mae or Freddie Mac, you may possibly achieve customer support for the loan by calling, toll-free, (888) 616-5400, Monday – Friday 8:00AM – 6:00PM CST.

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Will my loan be moved once more? It’s possible that as time goes on, your loan may be used in another servicer.

That choice will be manufactured by the master of one’s loan. In the event that servicing of the loan is moved once again, you will get written notification.

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Exactly exactly How as soon as do we make my homeloan payment to Rushmore Loan Management?

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What goes on into the automated payment we had with my previous servicer?

To learn if the automated payment that is monthly move to Rushmore, please check out the transfer realize that had been sent by the previous servicer. The notice will suggest if the payment that is automatic will transmitted.

Automated Payment Not Moving:

If for example the automated monthly premiums aren’t moving to Rushmore, once you’ve your brand-new loan quantity, you can easily setup payment that is automatic as soon as you check in.

Automated Payment Transferring:

If for example the automated payment per month is utilized in Rushmore by the previous servicer please bear in mind your automated payment per month is not modified online. Us a call toll-free at 888-504-6700 Monday – Friday 8:00AM – 6:00PM CST and we can make those changes over the phone if you need to modify your automatic payment, simply give.

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I sent my re payment to my past servicer. Will my payment be forwarded?

Yes. Your servicer that is previous will any re payment they get to Rushmore within sixty (60) times after your loan is transported, and we’ll credit it to your loan. This service may no longer be provided and any payment sent to your prior servicer may be returned to you after the sixty (60) days.

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If my loan had been transported from Rushmore and I also deliver my re payment for your requirements, will my payment be forwarded to my brand brand new servicer?

Yes. If for example the loan ended up being transported from Rushmore, Rushmore will ahead any payments received within sixty (60) times following the date that is effective of transfer to your brand-new servicer. Following the sixty (60) times, this solution may no further be supplied and any repayment gotten by Rushmore can be came back to you.

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My home loan simply utilized in Rushmore; do i have to contact my insurance carrier?

While your servicer that is prior will your insurance company for the transfer, it really is strongly suggested which you confirm your provider happens to be precisely notified. In case they didn’t accept notification, please pose a question to your insurance company to improve the mortgagee clause to: Rushmore Loan Management Services LLC, its successors and/or assigns ATIMA PO Box 692409 San Antonio, TX 78269-2409 Note: Please make fully sure your Rushmore loan quantity is roofed on any insurance coverage documents provided for Rushmore.

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Whenever will my year-end 1098 Mortgage Interest declaration be mailed?

Rushmore is needed to mail the yearly year-end statement to you by January 31st of every year.

Just how can we get a duplicate of my 1098 interest declaration?

In the event that you destroyed your 1098 interest declaration, or require one more content at a later time, you might access it on our site in the “Year End Statement” tab. You may even phone customer support toll-free at 888-504-6700 Monday – Friday 8:00AM – 6:00PM CST.

You can find numerous home owners regarding the loan, you only have reported the attention under one Social Security quantity. Why did you not report under both Social safety numbers?

Rushmore reports interest underneath the primary Social Security that is mortgagor’s quantity. Rushmore doesn’t figure out how the attention is advertised in your income tax return. You need to look for the help of a tax expert to ensure you will be claiming the amount that is correct. Rushmore isn’t a statutory attorney or income tax consultant, and will not offer income tax advice.

The 1098 statement that is year-end received ended up being reported within my ex-spouse’s title and Social protection quantity. Can you correct it to mirror my title and Social safety quantity?

Rushmore states interest underneath the primary Social Security that is mortgagor’s number. Rushmore will not decide how the attention is advertised on your own tax return. Any appropriate documents you have actually should reflect who’s got the proper to claim the attention compensated. You really need to look for the help of a tax pro to ensure you may be claiming the proper amount. Rushmore just isn’t a statutory law practice or taxation consultant, and will not offer tax advice.

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